All sales are final. If any mishaps on our end you can contact customer service to receive additional information on returns/exchanges.
You have a 14 day return/exchange policy and once the order exceeds that time frame, unfortunately we cannot exchange any items. This does not apply during sales. When items are discounted, they are final sale.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You will also be responsible for a reshipment fee to reship the order. Reshipment fee is $10 payable to ShopInfo@imsocheekii.com via PayPal. Be sure to leave your order number in the “for” section and send us confirmation of it.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
It is the BUYERS responsibility to check with their local Customs office to make sure they are buying a product that does not violate local laws. If Customs should confiscate or return a package to us, the BUYER is responsible for all shipping charges to and from us. Im So Cheekii is not responsible for confiscated goods or undelivered goods.
If you need to return an item due to damage by the shipper, please email us at Shopinfo@imsocheekii.com including a photo of the damaged item, and we will replace it at no additional cost to you.